Last Updated: 7/27/2023

This Privacy Policy outlines the practices and policies of Portal, LLC ("we," "us," or "our") regarding the collection, use, and sharing of personal and non-personal information obtained through the use of our website portalinsurance.com ("Website"). By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect both personal and non-personal information from users of our Website. The types of information we collect may include, but are not limited to:

1. Personal Information: This includes information such as your name, email address, postal address, phone number, and any other information you voluntarily provide when filling out forms, subscribing to newsletters, or engaging in other activities on our Website.
2. Non-Personal Information: We may collect non-personal information such as your IP address, browser type, device type, operating system, and browsing behavior on our Website. This information is collected using cookies and similar technologies.

How We Use Your Information

We may use the collected information for the following purposes:

1. To provide and improve our services and content on the Website.
2. To respond to your inquiries, requests, or comments.
3. To send you newsletters, promotional materials, and other communications that you have consented to receive.
4. To analyze and understand user preferences, trends, and interactions with our Website.
5. To detect, prevent, and address technical issues or security breaches.
6. To comply with legal obligations and enforce our terms of use.

Text Messaging Consent

By providing your phone number and opting in to receive text messages from Portal, LLC, you are expressly granting us permission to send you informational and promotional text messages to the phone number provided. You understand and agree to the following terms:

1. Frequency: You may receive text messages from us with updates, promotions, and other relevant information. Message frequency may vary.
2. Message and Data Rates: Standard message and data rates may apply to the text messages we send. Your carrier's rates apply to all messages you send or receive. Please contact your mobile carrier for specific pricing details.
3. Opt-Out Instructions: If at any time you wish to stop receiving text messages from us, you can reply to any text message with "STOP." This will unsubscribe you from our text messaging service. You may also contact us at info@portalinsurance.com to request to be removed from our text messaging list.
4. Opt-In Confirmation: By opting in to receive text messages, you confirm that you are the owner or authorized user of the phone number provided and have the necessary authority to consent to receive text messages.
5. TCPA Compliance: We adhere to the Telephone Consumer Protection Act (TCPA) guidelines and regulations. We will not send unsolicited text messages, and you can opt-out at any time.
6. Privacy: We will handle your phone number and other personal information in accordance with our Privacy Policy.

By providing your consent, you acknowledge that text messages are sent via an automated system and consent to receive automated text messages from us. You acknowledge that your consent is not a condition of purchasing any products or services from us

Sharing of Information

We may share your information with third parties under the following circumstances:

1. Service Providers: We may engage third-party service providers to assist us in various aspects of our business operations. These providers will only have access to the information necessary to perform their tasks on our behalf and are obligated to maintain the confidentiality of the information.
2. Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be transferred as part of the transaction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect non-personal information about your interactions with our Website. These technologies allow us to improve your experience on our Website, analyze trends, and personalize content.

Your Choices

You can choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in our emails. You can also manage your cookie preferences through your browser settings.

Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of information transmitted to our Website.

Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under 13 years of age. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our Website and indicate the date of the last update.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@portalinsuracne.com

This Privacy Policy is effective as of 7/27/2023